Replace your storage heaters with the NEOS | Trust Electric Heating

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For UK homeowners paying too much to heat their home

Cut Your Heating Waste and Get Warmth Where You Actually Need It. Without Ripping Out Walls.

With the NEOS electric radiator.

No pipework, no disruption, fitted in a day

Heat when YOU need it, not when your tariff decides

Only pay to heat the rooms you're actually in

Installed by the people who built it, no third parties

Backed for 25 years. The last electric radiator you'll ever buy

No obligation, no hard sell, takes under 60 seconds

Watch how the NEOS electric radiator works

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Join 4,100+ homeowners who discovered the warmth they deserve

A quick check

Is this you?

If any of these sound familiar, the NEOS is built for you.

Your storage heaters never quite get warm enough

You can't control which rooms are heated, or when

You're tied to Economy 7 or Economy 10 just for the heaters

Cold mornings, then unwanted heat by afternoon

You're tired of replacing storage heaters every few years

You want modern electric heating without ripping out pipes

Trust..ed for a reason

Real warmth, real feedback. Hear it from our customers.

Sue Williams

"I am very satisfied with my experience with NEOS and would highly recommend them to anyone in need of a new heating system."

Sue Williams customer testimonial

Gary Weston customer testimonial

Rob, PreFabX

“Trust Electric Heating delivered the perfect heating solution for our prefabricated homes. The NEOS radiators are modern, efficient, and give our customers reliable comfort.”

The difference

What's different about the NEOS?

British-engineered, made to order, and built to last 25 years. Here's what sets the NEOS apart from every other electric radiator on the market.

25 year guarantee

25-year guarantee

Long-term peace of mind, backed by the people who make it, not a third-party warranty provider.

Trust Electric Heating

British manufacturer, not a reseller

Buy directly from the people who design, build, and install the NEOS. Made in Garforth, Leeds.

Room by room control

Comfortable warmth

Consistent room-by-room heating with simple control. Heat where you are, not the whole house.

NEOS electric radiator exploded technical render

How it works

Our buying process

Step 1

Get a free quote

By talking to one of our heating advisors.

Step 2

Get a tailored heating plan

Designed specifically for your space, your budget, your needs.

Step 3

Bespoke manufacturing

From our Leeds factory.

Step 4

Installation and delivery

Installed by our team, ready to enjoy warmth immediately.

Real homes, real installs

Real homes. Real installs.

See how the NEOS fits into real UK homes.

No pressure, no obligation

Get your free, tailored quote

The quickest way to a warmer home is a free, no-obligation quote. Just researching for now? Grab the free guide instead.

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A personalised quote for your home

Running cost explained for your rooms

Answers to any question about the NEOS radiator

Just researching?

Grab our free Ultimate Heating Guide: what to look for, how the NEOS works, and what to expect when you install it.

Questions answered

Frequently asked questions

What is the difference between the NEOS radiator and night storage heaters?
NEOS is a hybrid electric radiator built for modern electric heating. It runs on a standard electricity tariff rather than relying on overnight charging tariffs like Economy 7 or Economy 10 that were designed around older night storage heaters. Instead of storing heat overnight and releasing it whether you need it or not, the NEOS combines direct heat when you want it with a soapstone core that keeps giving out warmth after the radiator switches off. The result is more usable warmth for your room, plus the flexibility to heat rooms on your schedule. The NEOS also features our patented back-wall technology, designed to reduce heat loss into the wall behind the radiator and push more usable warmth into the room. It can also be used with smart tariffs such as Octopus Cosy, which provides 8 hours of off-peak electricity every day.
How much is the running cost of the NEOS electric radiator?
Running costs depend on how you use your heating and the type of home you live in, so it is not something that can be accurately quoted without your room details and your electricity tariff. Costs are usually affected by the size of your home and the rooms you want to heat, how warm you set each room and when, insulation and draughts, outside temperature, the type and size of your glazing, whether doors are kept open or closed, incidental gains (heat from sunshine, people, cooking, lighting and appliances), your electricity tariff and unit rate, and the heat output needed for the space. As a simple estimate you can use: running cost = radiator kW x hours running x electricity unit rate per kWh. For example, a 1.0 kW radiator running for 3 hours at 25.73p per kWh would cost about 77p for that period. In real use the radiator does not always draw full power once the room is up to temperature, so actual costs can be lower depending on the room and settings.
How is the NEOS radiator different from other electric heaters?
We are the only electric radiator on the UK market with a different front panel to the back, featuring patented back-wall technology. Our dimpled back wall is designed to reduce heat loss into the wall behind the radiator and direct more warmth back into your room, giving you more usable warmth from the electricity you pay for. This patented design, combined with our Quadvex 4-point convection system, helps deliver consistent warmth with efficient heat circulation.
How is the NEOS radiator different from Fischer electric radiators?
One of the main differences is the design. Fischer radiators typically use a clay core and mild steel casing. The NEOS uses a soapstone core and an aluminium body. Soapstone holds heat and gradually releases warmth after the power is off, while aluminium transfers heat faster and more evenly than steel. The NEOS also features a patented back-panel design that helps reduce rear heat loss by up to 35%, pushing more warmth into the room instead of the wall behind it. There are also differences in control and support: NEOS radiators work with a range of thermostat options including smart controls and zoned heating, and we offer a 25-year manufacturer's warranty and a 100-day warmth guarantee.
Can the NEOS radiator be freestanding?
It is one of the most requested features, but the NEOS radiator is designed to be wall-mounted, so it does not currently have a freestanding option. NEOS radiators are made to order for your home, so you can choose the right model and heat output for each room. The radiator is only around 20kg on average, so it typically does not need extra support beyond correct fixing into a suitable wall.
Can the NEOS electric radiators be installed in bathrooms?
Yes, as long as it is installed at least 60cm away from the water source.
Can I install the electric radiator myself?
Yes, you can install the radiator yourself. NEOS radiators are typically powered from a nearby domestic 3-pin socket, or they can be hard-wired into a fused spur. If hard-wiring is required, or if any electrical upgrades are needed, that should be done by a qualified electrician. If you want to check what is required for your home, call 0800 5999 109. Alternatively we can install the radiators for you, and we can remove and dispose of old storage heaters if needed. Removal and disposal is 75 pounds per old storage heater, or 50% off if you take the heater off the wall yourself and have it ready for collection. Our team disposes of it in line with WEEE compliance.
Free, no obligation

Ready for a warmer home?

Tell us about your storage heaters and we'll come back with a tailored, no-obligation quote. Same working day call back. No call centre. No script. No hard sell.

A personalised quote for your home

Running costs explained, no jargon

Honest answers about whether NEOS is right for you

25-year guarantee on every NEOS radiator

No obligation, takes under 60 seconds

Or call us on 0800 5999 109 · Mon to Fri, 9am to 5pm

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