Cut Your Heating Waste and Get Warmth Where You Actually Need It. Without Ripping Out Walls.

NEOS is a hybrid electric radiator built for modern electric heating. It runs on a standard electricity tariff rather than relying on overnight charging tariffs like Economy 7 or Economy 10 that were designed around older night storage heaters. Instead of storing heat overnight and releasing it whether you need it or not, the NEOS combines direct heat when you want it with a soapstone core that keeps giving out warmth after the radiator switches off. The result is more usable warmth for your room, plus the flexibility to heat rooms on your schedule. The NEOS also features our patented back-wall technology, designed to reduce heat loss into the wall behind the radiator and push more usable warmth into the room. It can also be used with smart tariffs such as Octopus Cosy, which provides 8 hours of off-peak electricity every day.

Running costs depend on how you use your heating and the type of home you live in, so it is not something that can be accurately quoted without your room details and your electricity tariff. Costs are usually affected by the size of your home and the rooms you want to heat, how warm you set each room and when, insulation and draughts, outside temperature, the type and size of your glazing, whether doors are kept open or closed, incidental gains (heat from sunshine, people, cooking, lighting and appliances), your electricity tariff and unit rate, and the heat output needed for the space. As a simple estimate you can use: running cost = radiator kW x hours running x electricity unit rate per kWh. For example, a 1.0 kW radiator running for 3 hours at 25.73p per kWh would cost about 77p for that period. In real use the radiator does not always draw full power once the room is up to temperature, so actual costs can be lower depending on the room and settings.

We are the only electric radiator on the UK market with a different front panel to the back, featuring patented back-wall technology. Our dimpled back wall is designed to reduce heat loss into the wall behind the radiator and direct more warmth back into your room, giving you more usable warmth from the electricity you pay for. This patented design, combined with our Quadvex 4-point convection system, helps deliver consistent warmth with efficient heat circulation.

One of the main differences is the design. Fischer radiators typically use a clay core and mild steel casing. The NEOS uses a soapstone core and an aluminium body. Soapstone holds heat and gradually releases warmth after the power is off, while aluminium transfers heat faster and more evenly than steel. The NEOS also features a patented back-panel design that helps reduce rear heat loss by up to 35%, pushing more warmth into the room instead of the wall behind it. There are also differences in control and support: NEOS radiators work with a range of thermostat options including smart controls and zoned heating, and we offer a 25-year manufacturer's warranty and a 100-day warmth guarantee.

It is one of the most requested features, but the NEOS radiator is designed to be wall-mounted, so it does not currently have a freestanding option. NEOS radiators are made to order for your home, so you can choose the right model and heat output for each room. The radiator is only around 20kg on average, so it typically does not need extra support beyond correct fixing into a suitable wall.

Yes, as long as it is installed at least 60cm away from the water source.

Yes, you can install the radiator yourself. NEOS radiators are typically powered from a nearby domestic 3-pin socket, or they can be hard-wired into a fused spur. If hard-wiring is required, or if any electrical upgrades are needed, that should be done by a qualified electrician. If you want to check what is required for your home, call 0800 5999 109. Alternatively we can install the radiators for you, and we can remove and dispose of old storage heaters if needed. Removal and disposal is 75 pounds per old storage heater, or 50% off if you take the heater off the wall yourself and have it ready for collection. Our team disposes of it in line with WEEE compliance.