The NEOS electric radiators give you precise room-by-room control, a 25-year guarantee, and honest, family-run service from Cardiff to Bangor.
Old heating systems aren't just expensive. They're frustrating to live with every single day.
Heat up overnight, run out by evening. You're cold when you actually need warmth.
Expensive deliveries, prices that move on you, and not exactly eco-friendly.
Ugly, wasted heat, outdated controls, and bills that never stop climbing.
Warm the rooms you use, exactly when you want. Not before, not after.
A separate temperature in every room. No wasted energy in empty spaces.
No pipes, no mess, no disruption. Usually done in a single day.
Designed and built in Britain. Engineered for the way Welsh homes actually get used, quick to warm, easy to control, and quiet enough you forget it's there.
Total peace of mind. If it breaks, we fix it.
Set each room to your ideal temperature.
No pipework, no dust, no drama.
Silent, comfortable heat. No clunking pipes.
We're a family business, not a faceless corporation. We believe in doing things properly, honestly, and once. We're not happy until you are.
When you call us, you speak to the family. No call centres, no scripted sales pitches. Just honest advice.
We don't make wild claims about slashing your bills. We deliver a genuinely great heating system, and let it speak for itself.
If our radiators aren't right for your home, we'll say so. We'd rather lose the sale than fit the wrong system.
Every NEOS radiator is engineered in the UK and backed by a full 25-year guarantee. That's not marketing. That's a promise.
A good decision starts with the right information. Explore our FAQs and read the buyer's guide, no email needed.
Our heating advisors will assess your home, talk through your options, and give honest, expert advice.
Our installers fit the NEOS radiators, usually in a day, and leave the place tidy. Then it just works.
Hear from Welsh homeowners who've made the switch.
"Replaced 3 storage heaters. The difference is night and day. I actually have heat when I want it now, not when the storage heater feels like it. Dead easy to get sorted. The team were brilliant."
"We had oil heating for 30 years and were terrified of switching. Trust Electric talked us through everything, no pressure at all. Really impressed with the radiators. The house is so much warmer."
"I was sceptical at first. I thought electric heating was expensive and old-fashioned. But these are nothing like the old storage heaters. Brilliant investment, and the 25-year guarantee gives you real peace of mind."
"Can't recommend them enough. Replaced all our night storage heaters and haven't looked back. Warm, quiet, and we control each room separately. In and out in a day."
NEOS radiators heat up quickly, hold heat efficiently, and give you precise control even on the coldest, wettest days. No waiting for a boiler to warm up. Whether you're in Cardiff, Bangor, or a cottage in the valleys, they're built for it.
Everything you need to know about making the switch.
Pop your details in and a real person from the family will give you a call back. No call centre, no script. If NEOS isn't right for you, we'll say so.
Or call us on 0800 5999 109 · Mon to Fri, 9am to 5pm
Get your free, no-obligation quote today. Honest advice from a family business, built, fitted, and warranted by Trust Electric Heating.
Someone from the Trust family will call you back, usually the same working day.
We'll have a proper conversation about your home, your heating, and whether NEOS is genuinely right for you. No script. No pressure. If it's not the right fit, we'll say so.
No call centre. No hard sell. Just a real conversation.
In a hurry? Call us directly on 0808 3039 832 · Mon to Fri, 9am to 5pm
Got questions in the meantime? Visit our FAQs →
